Service, warranty & uptime care
Service, warranty & uptime care
Maximising fleet availability and performance
Maintain reliable, compliant, and consistently available fleets through structured service programs and disciplined asset care. Support extends beyond initial handover into warranty administration, scheduled maintenance, and ready access to critical spares, ensuring every intervention protects uptime and sustains product-first performance standards. Compliance, safety, and proactive inspection routines are embedded into daily operations to stabilise output, control lifecycle costs, and safeguard production quality. Clients gain predictable performance, transparent budgeting, and the assurance that operating plans can be met without disruption. This approach not only preserves asset value but strengthens operational certainty across the full production lifecycle.
OUR FOCUS AREAS
Maintaining availability across operations
Rapid Service Response | Deliver fast interventions for repairs and breakdowns to minimise downtime and restore availability. |
| Preventive Maintenance Scheduling | Implement proactive maintenance programs that align with production schedules to prevent costly disruptions. |
| On-Site Technical Support | Provide service teams embedded within operations to ensure continuous alignment with production cycles. |
| Extended Asset Life | Apply corrective and preventive measures that safeguard reliability and extend the operational lifespan of equipment. |
Protecting investment through disciplined warranty care
Warranty Registration & Compliance | Secure full coverage by completing warranty registrations and compliance checks from the outset. |
| End-to-End Claims Handling | Manage warranty claims, technical submissions, and reporting to minimise delays and maximise client protection. |
| Transparent Approval Tracking | Provide clear processes for warranty approvals, ensuring accountability and visibility at every stage. |
| Maximised Coverage Assurance | Safeguard client investment by ensuring warranties are fully leveraged without adding administrative burden. |
Keeping fleets supported with essential parts
Targeted Spares Identification | Define and supply the critical spare parts required to support each installed machine population. |
| Proactive Inventory Planning | Maintain tailored inventories aligned to fleet utilisation, balancing availability with cost efficiency. |
| Rapid Parts Replacement | Ensure fast turnaround on spares delivery to minimise downtime and protect operational continuity. |
| Continuous Fleet Support | Sustain fleet performance by integrating spares management into long-term service and maintenance strategies. |
Embedding assurance into every service
Integrated Compliance Checks | Conduct full compliance verification at each service event to maintain OEM and regulatory standards. |
| Embedded Safety Assurance | Build safety protocols into all maintenance activities to protect people, assets, and operations. |
| Audit-Ready Reporting | Provide transparent reporting designed for regulators and management, ensuring accountability at all times. |
| Leadership Oversight Confidence | Enable clear visibility for decision-makers by embedding compliance and safety into every intervention. |
Let’s talk about dealership opportunities
See how your equipment and our expertise create lasting impact and drive global innovation.
Sarel Blaauw
senior partner
+61 498 785 165