Commercial resolution

Defensible outcomes through independent governance

Commercial resolution

Governance-led claims and dispute control

Commercial Resolution provides owner-side governance to control claims, disputes and commercial breakdowns across projects and operating assets. Whether intervening early to prevent escalation or stabilising active disputes, the service applies disciplined commercial oversight, clear authority and defensible decision-making to restore control, clarity and alignment. The focus is on protecting value, maintaining owner authority and supporting delivery outcomes without defaulting to adversarial escalation.

COMMERCIAL RESOLUTION SERVICES

Governs claims and disputes to ensure positions are evidence-based and aligned with owner intent. Claims strategy, substantiation and exposure are governed to maintain control and avoid value loss. The outcome is defensible commercial positioning with reduced escalation risk.


Restores alignment where contract intent, delivery reality and commercial behaviour have diverged. Contractual positions, obligations and interfaces are governed to re-establish clarity and authority. The result is stabilised commercial relationships and improved delivery confidence.


Intervenes where disputes are active or imminent to stabilise outcomes and prevent uncontrolled escalation. Governance is applied to facts, positions and decision pathways to regain commercial control. This enables resolution pathways that protect value while preserving delivery momentum.


Applies governance to identify, control and mitigate commercial exposure from claims, variations and disputed performance. Financial risk, contingency and downside are governed to protect owner value. This ensures disputes are managed as controlled commercial events, not uncontrolled liabilities.


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