Commercial resolution
Claims & dispute governance
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Claims & dispute governance
Control and clarity when positions are contested
Independent, owner-side governance is applied to control claims and disputes across projects and operating assets. Disciplined commercial oversight, clear authority and structured decision pathways ensure positions remain evidence-based, proportionate and aligned with owner intent. The emphasis is on maintaining control, protecting value and enabling defensible outcomes, giving owners confidence that disputes are governed, transparent and contained.
OUR FOCUS AREAS
Claims Position Governance
Evidence-based commercial positioning
Why it matters | Unsubstantiated claims, inconsistent positions and unclear authority quickly undermine control and increase exposure. When claims are poorly governed, escalation accelerates and outcomes become driven by pressure rather than evidence. |
Our focus | Owner-side governance is applied to claims positions, substantiation and assumptions to ensure they are evidence-based and aligned with contractual intent. Claims are reviewed systematically, with positions tested for validity, proportionality and exposure before escalation. |
Outcome | Clear, defensible claims positions with controlled exposure and reduced risk of unnecessary escalation. |
Dispute Strategy & Control
Disciplined pathways through contention
Why it matters | Without a governed dispute strategy, responses become reactive and fragmented. Decisions taken under pressure can lock owners into unfavourable positions and limit future options. |
Our focus | Dispute pathways are governed to clarify strategy, decision rights and escalation thresholds. Options are assessed against risk, value and commercial impact to ensure disputes remain controlled and intentional. |
Outcome | Structured dispute strategies that preserve optionality, protect value and support informed decision-making. |
Commercial Exposure Management
Visibility and control of downside risk
Why it matters | Disputes often obscure true financial exposure, allowing downside risk to grow unchecked. Poor visibility limits effective intervention and undermines confidence in commercial outcomes. |
Our focus | Commercial exposure arising from claims and disputes is identified, assessed and governed through disciplined oversight. Risk, contingency and potential downside are made visible and actively managed. |
Outcome | Controlled commercial exposure with clear visibility of risk, liability and potential outcomes. |
Alignment & Resolution Support
Restoring control without default escalation
Why it matters | When commercial alignment breaks down, disputes harden and delivery momentum suffers. Defaulting early to adversarial paths can destroy value and relationships unnecessarily. |
Our focus | Governance is applied to facts, positions and interfaces to support alignment and proportionate resolution where possible. Engagement is structured to restore control while preserving delivery and commercial relationships. |
Outcome | Stabilised commercial environments with reduced conflict, preserved value and clearer pathways to resolution. |
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Claims & dispute governance
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Independent, owner-side governance to establish control and predictability.